Shipping and Tracking

Shipping costs and delivery area

Shipping within Germany is operated by DHL Go Green and currently costs flat 6,99€.

Can you really eat the packaging material?

The packaging material is made from pea or cornstarch, so you can actually eat it. However, if you don't like it, it's best to dispose of it in the compost bin or dissolve it in water to water your flowers. The material makes a fantastic plant fertilizer!

How is my order shipped?

We ship carbon-neutral with DHL Go Green. The emissions generated during transport are 100% neutralized without incurring any additional costs for you as a customer! You can find more information about this under the following link on the DHL Go Green website.

My package is in a post office - and I can't get it!

If you are unable to collect your package from the post office within the seven working day storage period, it will be returned to us. As soon as we receive it, we will get in touch with you. We'll be happy to send it to you again! We may ask you for an alternative address where your package can be picked up by you personally.

How can I track the shipment of my order?

This is easy to do via the DHL shipment tracking link, which will be sent to the email address you provided as soon as we’ve handed your package over to DHL, we’ll email you a tracking link.

Payment methods

We offer you the following payment methods for your order in our shop:

Vorkasse
Paypal